Frequently Asked Questions
Search our Help & FAQ Topics

Dashboard
  1. Why can’t I see my dashboard calendar?
Overview
  1. How do I show the project description in the overview?
Messages
  1. What does the Message application do?
  2. How do I subscribe to a message?
  3. How do I change the text editor I use for Messages?
To-do Lists
  1. What does the To-do list application do?
Milestones
  1. What does the Milestone application do?
Spot2Jot
  1. What does the Spot2Jot application do?
  2. How do I change the text editor I use for Spot2Jot?
File Uploads
  1. What’s the Trashcan?
  2. What does the File Uploads application do?
Companies
  1. How do I upload a company logo?
  2. How do I change the company name that is displayed in the upper left hand corner of the page?
Users
  1. I’m trying to add a user to my project, but I am getting the error: "A user with that email already exists."?
  2. How do I edit another user's information?
  3. What is an account owner?
  4. What is an admin user?
Account
  1. How do I change my password?
  2. How do I change the text editor for my account?
  3. How do I change my account theme?
  4. How do I add / change my avatar?
  5. How do I delete my account?
  6. How do I login to my Account?
Categories
  1. How do I add a new Category?
General
  1. Can I cancel, upgrade or downgrade my account at a later date?
  2. What are the requirements of your site?
  3. Do you offer a 30 day free trial on your paid plans?
  4. Do you backup your data?
  5. Is my data safe?